Wellbeing and inclusion

The wellbeing of our residents is really important to us. We have developed a new approach, called Your Home Your Life, which is designed to make sure residents are supported to lead healthy lifestyles in the way they choose.

This isn’t a one-off project – it’s a culture and way of doing things, that’s embedded into everything we do across Sanctuary Retirement Living.

The aim is to create an environment where residents can connect with others in ways that they’re comfortable with, through organised activities or developing friendships.

Your Home, Your Life logo

We’ve created the role of Wellbeing and Inclusion Assistants in each of our services. Wellbeing and Inclusion Assistants listen to residents, encourage them to develop meaningful friendships and connect them to opportunities in their local communities.

We want to ensure that everyone has the opportunity to comfortably take part in society, both within their Retirement Living service and wider community. By promoting inclusion, we can reduce social isolation and loneliness. Social isolation refers to the absence of social contact, whilst loneliness is a person’s perception of the relationships they have. Staff identify residents who may be isolated or have additional support needs and find ways to improve their general wellbeing.

Here are some examples of how Your Home Your Life is working:

Lifting Chairs

We have introduced new state-of-the-art chairs to help people back to their feet following a fall.

A total of £50,000 has been invested in the lifting chairs through the Your Home Your Life initiative so that each of the 15 services that Sanctuary Retirement Living provides care has a Raizer Chair.

 The chairs are assembled around a person enabling them to be lifted from the floor with dignity and, crucially, without the need to call for an ambulance, which also reduces stress and anxiety. Because chairs can be operated by a single member of staff, they also free up time to focus on the delivery of care to other residents.

Staff Tracey Potter and Liz Jones trying out the new Raizer Chairs
Sanctuary Retirement Living resident John McQuaide

Please Disturb

Nationally, Sanctuary Retirement Living introduced ‘Please Disturb’ signs to help residents let others know when  they’d like some company. We discovered that many residents would like to get to know their neighbours but are reluctant to “invade” other people’s privacy. The signs enable residents to let others know that they are welcome to knock on the door and say hello.

The signs are optional but have been distributed to all services so those who would like to participate can.

Jazz Court - Scarborough

A full programme took place at Jazz Court over the summer, including craft for wellbeing classes, massage therapy and a pamper party.

Weekly mobility and movement classes are popular. The new classes involve a gentle warm up followed by chair-based exercises, and is suitable for all residents, no matter their mobility levels.

Residents can also take part in weekly health sessions, where they can weigh themselves and get advice on healthy eating and exercise.

Residents enjoy mobility classes at Jazz Court
School Pupil discusses art with resident

Coopers Court - London

A creativity project has been bringing residents together with local young people. Working with charity Magic Me, residents from Coopers Court were joined by pupils from a local school to create eye-catching interactive artwork which is on display in the communal lounge.

Following on from this, the service is set to receive some pieces of artwork from London-based organisation Paintings in Hospitals. They will be on loan to Coopers Court from October 2019 and it is hoped they will become a valuable talking point for residents, staff and visitors.

St Bartholomew's Court - Rye

Residents who may struggle to get to the GP can get health checks carried out by trained staff at the onsite Health Hub. The aim is for health issues to be identified before they develop into more serious problems or chronic conditions.

For the animal-lovers at St Bartholomew’s Court, namesake therapy dog Barty is at the service every day to visit the residents. He spends time with everyone, whether that’s in the communal lounges or in residents’ own apartments for one-to-one quiet time.

Staff and residents enjoy a visit from a four-legged friend

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