About us

Sanctuary Retirement Living is part of Sanctuary Group, a not-for-profit organisation, with 50 years of experience providing housing, care and support services.

As a not-for-profit organisation, we reinvest any surplus we make back into our services, building communities and places that our residents are proud to call home.

We have 30 purpose-built or adapted properties across England, for people aged over 55 or with long-term care needs. We seek to offer mixed communities, where people need different levels of care to maintain their independence. Working in close partnership with residents, their families, carers and health professionals, we create communities that residents are proud to live in.

A staff member speaking to a resident in a retirement living property.

Our retirement living properties come in all shapes and sizes - from those offering 80 apartments to those with 20 – and while most apartments are rented we also have apartments for sale. What remains the same throughout is the high-quality buildings, facilities and support services provided by our dedicated teams. Find out how you can get involved, or read our resident stories, for first-hand experiences of living in our communities.

We are driven by our values - ambition, diversity, integrity, quality and sustainability. Our values describe what we stand for and were developed by our staff and board members from across Sanctuary Group. We hold ourselves to our values and ask that our customers, clients and stakeholders challenge us to always act with these values in mind.

We demonstrate our values in the following ways:



We invest in and care for our people and communities by offering the best standard of support and training for our staff.



We celebrate diversity and are committed to everyone having the same opportunity to access our services.



We will act honestly and openly in everything we do.



We have high standards for all of our services and we focus on supporting people to achieve their goals.



As a support provider, we make sure that our services are run effectively and efficiently, meeting people’s individual needs.

We have signed up to the Make a Stand campaign, which has been developed by the Chartered Institute of Housing to support people affected by domestic abuse. We have been awarded White Ribbon Status by White Ribbon UK, a male-led campaign which aims to end violence by men against women.

To show our support for breaking the silence that surrounds mental health in the workplace, we have signed the Time to Change Employer Pledge. We are committed to changing how people think and act about mental health in the workplace and making sure our employees who are facing these problems feel supported.

Read more information about our commitments on the Sanctuary Group website.

Resident magazine

Snapshot magazine is our resident magazine that celebrates and shares news and success stories from across Sanctuary Supported Living and Sanctuary Retirement Living services.

Corporate publications

Below are some of our corporate publications:


If you would like any publications in a different format, such as audio, large print or in another language, please complete the contact us form with details of your requirements.

We work closely with local authority teams to make the application or referral process easy and ensure that Sanctuary Retirement Living is the right choice for you or your loved one.

Our services work regularly with local charities, organisations and community projects to enhance residents’ lives and reduce isolation across communities. Many services work closely with local schools or arts groups, as well as Sanctuary Group’s national partners through initiatives such as Sanctuary Online.

Read our news and events to see how residents have benefitted from local partnership working. If you’re an organisation or community group and would like to work with one of the local teams, you may be able to apply for our Grand Ideas Fund – contact your local team or contact our Community Investment team.

Sanctuary Group’s Community Investment Fund provides funding to support people and organisations to create thriving communities, particularly those that are working to overcome the challenge of Covid-19. The fund is open for initiatives supporting both Sanctuary residents and wider communities.

For further information and how to apply, visit the Community Investment Fund page on Sanctuary Housing’s website.

Sanctuary Retirement Living is a member of Housing Learning and Improving Network (Housing LIN), a leading industry ‘knowledge hub’. Housing LIN aims to bring together housing, health and social care professionals in England, Wales and Scotland, and share innovative housing solutions for our ageing population.

We are also proud to hold the prestigious Investors in People Gold accreditation with Sanctuary Supported Living. This reflects our high standards for leading, managing and developing staff, and recognises that we are committed to investing in our teams’ development, progression and performance – all of which means the best possible care and support for residents. 

As part of Sanctuary Group we hold the Disability Confident accreditation which recognises our commitment to employ, retain and develop the abilities of staff with disabilities.

St Bartholomew's Court Residents Tony Palmer and Peter Ayre Staff Gemma Vliers


Read the latest news from all our retirement communities and see what life’s like at our services.

View our latest news

Wimborne House resident Carmen Skinner and staff Carron Lawrence

Care and support

All our properties have 24-hour onsite care teams, providing a range of flexible care and support.

View our care and support

Noble House front exterior

Our properties

Find a Sanctuary Retirement Living property for you or your loved one by searching for a service near you.

View our retirement properties